I was fresh out of college, managing a backpacking store, when an instructional designer came in to buy a pair of hiking boots.
I asked him (as many people have asked me since), “what exactly does an instructional designer do?” He explained that he studied learning theory and used technology to create experiences that help people do their jobs better. It sounded like an adult version of Sesame Street, with the goal to both educate and entertain. I was hooked.
Since then, I’ve worked as both a consultant and full-time employee with training providers and universities. I’ve adapted new technologies (including AI) and broadened my scope from eLearning to the full learning and performance ecosystem. But I still use the skills I developed to help Appalachian Trail thru-hikers, scouts, and everyday customers walk away with a supportive, best-fit solution:
Uncover needs
Simplify complexity
Show relevance
Try it out
Icons by Freepik | Relevance icon by iconmas | Footsteps icon by Boris farias – Flaticon
Performance consulting
I listen and reflect.
I review, analyze, and simplify.
I focus on what is important to you.
I recommend actionable solutions.
I help you plan next steps.
Together, we make it easier to learn and perform.
Experience design
I empathize with the learner.
I focus on performance outcomes.
I strive to understand and streamline.
I use storytelling and examples.
I include active practice & feedback.
I consider moment-of-need support.
Learners develop meaningful connections that improve retention, transfer, and confidence.
Photo taken at Metropolitan Museum of Art
The Value of Good Design (2019)
My performance-based solutions build relevant skills, align with cognitive learning theory, and mindfully leverage technology.
Want to learn more?
I’m happy to connect, share experiences, and show you examples of my work. You can contact me via LinkedIn.